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What is Root Cause Analysis?

Root cause analysis (RCA) is an effective method for diagnosing and solving problems. Identify the issue and use root cause analysis to pinpoint significant point of failure. Root cause analysis is an effective approach to prevent and solve the root cause of a problem, rather than just addressing the symptom of it.

RCA is a responsive process, which means it is carried out after an incident has happened. However, once a root cause analysis is completed, it assumes the form of a preventative mechanism since it may predict issues before they arise. Just fixing the symptom means that the problem may arise again.

Root cause analysis is based on cause and effect. You can learn where the problem began and how it evolved into the symptom you are trying to eliminate, by tracing back the steps. The causes may be physical factors and organisational issues amongst other.

Root Cause Analysis Training

Root cause analysis training enables the certified professionals to apply the appropriate methods and tools to handle a particular issue. Furthermore, having trained personnel in place, will allow you to reduce or eliminate incidents and frequent occurrence of potential unwanted events. RCA certification is a proof of a being capable to find the root cause of unwanted events and take corrective actions to eliminate them.

Being able to carry out an effective root cause analysis, demonstrates the dedication to continual improvement.

Root Cause Analysis for Problem Solving

Root cause analysis training is extremely beneficial to a business. Trained Individuals will gain from recognising faults and learning how to make future processes less likely to have issues. RCA training enables personnel to define the problem. Following they are able to gather all of the paperwork concerning the problem, including records and information from those involved. The complete problem description can then be defined based on the facts collected.

After creating the problem description, they move on to assessment of findings and determine how the issue started. They begin replicating the circumstances and activities that led to the problem, using the data gathered. The next step is to identify the root cause and it is the most crucial step of all. The trained professionals are able to use certain tools such as fishbone diagram, Pareto charts, Scatter diagrams, Fault tree analysis and 5 whys analysis. These tools are very efficient; however, would require training to use them appropriately for problem solving.

After the root cause has been successfully identified, it is important to take adequate measures to prevent it from happening again. It is important to record these details in a dedicated RCA report.

Root Cause Analysis Training Benefits

The benefits of root cause analysis training are, but not limited to, the following.

  • It enables the trained professionals to have the confidence and expertise required to analyse all elements and facts in a structured manner, before deciding on the actions that need to be taken.
  • It also empowers employees with the necessary skills and experience, to take on duties or responsibilities in any company or organisation.
  • The trained individuals are able to identify risks which enables them to solve the problems more efficiently.
  • RCA trained professionals have improved decision-making and analytical abilities, based on the capability to use effective analytical tools.
  • RCA training reduce issues as reoccurring errors van be prevented.
  • The quality and efficiency of the product or service increases, as less time is spent in rectifying reoccurring errors.

If you are interested in improving your root cause analysis skills, then our 8D Problem Solving Training might be of interest to you.