EQMS Blog

Total Quality Management (TQM) is an ongoing effort by employees and management to improve customer service and the delivery of quality to customers. By ensuring that customer satisfaction is high,...

On the whole, quality management is concerning an organizations ability to always offer a product or service that fulfills the needs and meets customer’s requirements accordingly. An effective quality policy...

Productiveness and quality have emerged out as primary areas of consideration for trading and business. In this growing competition, transcendence and Excellency have become a need to survive in the...

Training is the process of improving the capabilities, skills and knowledge of employees for doing a specific job. The training process moulds the thinking of the employees and leads to...

ISO 9001 is an international standard that has specific requirements for a company’s quality management. It sets out the systems, processes, and documentation that are required for a company to...

Six Sigma is a Total Quality Management model that has been used by the likes of Motorola and General Motors, as well as a host of other large manufacturing businesses....